As consultants, we recognize that our success depends upon your success. We are committed, therefore, to providing exceptional service and value to our clients. In addition, we remain committed to our long-term ethical principles and standards, and pride ourselves on serving each client with integrity, competence and objectivity.
Here are some of the value-based benefits you get by working with our firm:
- Certified Professionals. The competence, experience, analytical skill, and full attention of certified professionals, who will help you work on your business, while you continue to work in your business. See Our Principal Consultants.
- Qualified Consultants. We don't employ or assign inexperienced staff on consulting assignments. Our clients will work with seasoned professionals only. In addition, we only accept engagements for which we are qualified by experience and ability and to which we can add real value for our clients.
- Local firm with global experience. MMCG is a consulting firm with more than just Alaska experience. Although our primary focus is Alaska, we've provided and continue to provide consulting services to clients across an array of industries in the U.S., Canada and Europe.
- Clear statement of the engagement before we start. Before we begin any consulting engagement, we provide a letter of engagement for your approval that completely outlines our understanding of the problems/issues, the scope and objectives of our service, the measurable benefits you should expect to see, and the fees you should expect to pay.
- Solutions tailored to the unique needs of each client. We don't peddle canned solutions - we treat each client's needs as unique and develop solutions that meet these needs. Our philosophy is to design and/or implement solutions that our clients can effectively manage long after we leave.
- Accessibility. We recognize our clients sometimes need help with critical business issues outside of “normal business hours.” When you work with MMCG, you'll have access to one of our professionals via cell phone, pager or e-mail after hours as well.
- Satisfaction guarantee. Our work comes with a satisfaction guarantee. If our clients are not pleased with the work we've done, we'll return their fee. It's that simple. We want to help you grow your business over years, and that only happens if you find value in the client services we deliver.